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Soft skills :- It is the ability of an individual to communicate effectively.
Basic components of an effective communication :- * Active listening * Voice modulation * Rate of speech * Pronunciation * Intonation Intonation :-It is about putting proper stress on a specific word in a sentence to change the meaning of the whole sentence. for instance take a simple statement : I want this. when we put stress on 'I' :- I want this. (it means-do i need this) when we put stress on 'THIS' :- i WANT this. (it means-i need this or anything else)
Voice modulation :- The ups and downs in the voice is voice modulation.speakers go for it to avoid monotones and ineffective communication.
verbs are doing things.In general people know that doing things can only be physical.but it is not the same.perceptions(feelings) like smelling,consoling,happiness and much more come under the same heading.